You’re Welcome: quality criteria for young people friendly health services


Audience: healthcare professionals

All young people are entitled to receive appropriate health care wherever they access it. The You’re Welcome quality criteria for making health services young people friendly lay out principles that will help health services – community and primary care, secondary care and wider health services – to ‘get it right’ for young people.

The YOU’RE WELCOME standards were refreshed in 2017 as part of a project supported by Public Health England (PHE), NHS England (NHSE) and the Department of Health (DH).  The work has been led by the British Youth Council, Association for Young People’s Health and Youth Focus North West.

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