Typically the process of having a child in hospital can be very disempowering for parents. All of a sudden there’s lots of doctors and nurses telling parents ‘you need to do this, you need to do that’. And suddenly, their whole modus operandi as a parent is knocked back. I ask parents ‘what would you normally do at home? What would normally do to sooth your child?’ Or I ask the child ‘what does mummy or daddy do that makes you feel safe or happy?’ It reconnects parents with their child and their internal resources as parents.