Model Stage: How do you know what is important to me?
Diabetes Care ABCDEFG Plan
A series of posters to describe diabetes to those with language and communication difficulties.
Children and young people’s video channel, Imperial College Health
A series of videos for children, young people, and parents and carers about hospital tests, appointments and procedures.
The Hospital Communication Book
A handbook with communication tools to facilitate communication with those who have speech and language difficulties.
Your conversation worksheet
This worksheet helps you to plan a conversation with a child or young person.
PDSA logbook
Use this PDSA Log Book when you want to try something new to improve your communication with a child or young person.
Charge Nurse
Use the things you have learnt about the child or young person in the conversations you have to your benefit. It can help you to open other conversations if you can talk about their favorite band or football team.
Emergency Department Nurse
Ask the child or young person directly what they like or want. Spend some time chatting with them, it will to help you to build a rapport with them.
Psychologist
I always talk directly to the child or young person, and I use ‘circular questions’. I will ask the child or young person “What do you think about what mum or dad said?” I also maintain eye contact with the people in the conversation at all times, helping everyone to feel part of the conversation.
Physiotherapist
Children and young people need some control. Giving them choices around what needs to be achieved. “Do you want to play tennis, go for a walk or get out and sit in a chair” will get a child or young person deep breathing and improve lung volumes.
Listening to Young Disabled Children
This leaflet provides guidance on listening to young disabled children.